Reservation Policies
Lake Travis Cozy Cove
115 Vicinity Trail
Spicewood, Texas 78669
(512) 382-6235
email:
reservationscozycove@austin.rr.com
www.laketraviscozycove.com
This document sets forth the policies
for reservations with Lake Travis Cozy Cove. At the time of making a reservation guests acknowledge that they are aware of
the policies of Lake Travis Cozy Cove and agree to adhere to said
policies.
Payment Options:
Credit Cards accepted. Please call Lake Travis Cozy Cove @ (512)
382-6235 to make reservations. Cash, check, money order, travelers
checks, cashier's check also accepted. Personal checks are accepted
two weeks in advance. Less than two weeks, a money order, cashier's
check or traveler's check accepted and should be sent overnight. If
you pay by cash, check, money order, travelers check, cashier's
check a security deposit of one night's rent is required.
Payment is due in full upon making the reservation.
Credit cards can be used to make reservations. Reservations must be made by
phone. The full amount of rent due will be charged to your credit card the day
you make your reservations.
CANCELLATION POLICY:
Lake Travis Cozy Cove is a small bed and breakfast with only four
cottages. We do not overbook so our cancellation policies are
stricter than at larger hotels. No refunds for cancellations. If
the cottage can be rented again, we will refund your rent minus a
$50 service charge. Cottages reservations can be rescheduled.
Rescheduling is determined by cottage availability.
If you are a
no show or if you leave early, you will also be charged the full
amount of your reservation. All cancellations must be made
by phone (person to person). No voice mail or E-mails or faxes will
be accepted for cancellations.
Owners of Lake Travis Cozy Cove can call and
re-schedule guest reservations if needed in the event lake closures or rising
lake levels. Re-scheduled reservations will be made according to
availability.
GUEST POLICIES:
No
cigarettes butts, trash or debris left in cottages or on grounds.
No Smoking (Outside Only).
No Pets.
No more than specified number of guests allowed for each cottage (see
cottages) on property at anytime.
No Visitors of Guests.
No Loud Music or Parties.
No illegal activity in cottages or on premises.
No more than specified number of vehicles parked at cottages. Park in
designated areas only.
No cars/vehicles allowed on beach or lawn area. Park in designated
parking areas only.
No barbecue grills on deck. Grill in safe open area.
No cigarettes, paper towels or other paper in toilet. Use toilet paper
only.
To avoid stopping up the toilet do not use large amounts of toilet
paper-we are on a septic.
No open windows or doors when running A/C's in cottages. This will avoid
A/C's from freezing up.
No burning of candles.
Guest(s)
are responsible for any losses or damages caused by misuse, abuse or
theft to Lake Travis Cozy Cove property. Property includes
cottages, boats, grounds, furniture and linens. Guest(s) will
be responsible for the full amount of damage repairs or value of the
item(s) that are lost or stolen, and this amount will be charged to
your credit card number or deducted from the deposit.
Credit cards
accepted. I (we) acknowledge that any damages to the cottages,
furnishings, boats and/or property will be charged to the credit
card provided.
*Please do not access Lake
Travis Cozy Cove boat rentals or boat accessories unless
authorized.
**If all the above policies are not
followed additional charges will be incurred at check out.**
CHECK-IN Time is 3:00-10:00 PM. There
shall be a charge of $25 per hour for late check-in after
10:00 PM.
CHECK-OUT Time is 12:00 noon. There shall be
a charge of $25 per hour after the 12:00 noon check out time
Please be kind and treat the
cottages as if it were your own. The cottages and grounds must be left
in the same condition they were upon check-in. Any damages to the
cottages or grounds will be taken out of the security deposit. If
cleaning beyond the “normal” range is required, a charge of $25.00 per
hour shall be charged. If you choose to use the kitchen for cooking,
please be kind and leave it the way you found it. All appliances must
be clean and in good condition and all dishes must be washed and put
away in place. A $25.00 fee shall be charged for lost or unreturned
keys. Lake Travis Cozy Cove owners reserve the right to enter the
cottages to make needed repairs and/or to inspect the
property if owners feel that any of
the above mentioned policies are not adhered to by guest(s).
CHECK-OUT PROCEDURES:
-
Bag all trash and put in
outside trash cans.
-
Leave kitchen clean
(including appliances), wash dishes and put back in place.
-
Remove any food from
refrigerator/freezer
-
Place any moved
furniture/furnishings back to their original place
-
Leave key in cottage
where you found it
-
Leave TV remote control
in place where you found it
-
Turn off lights, coffee
maker and A/C’s
Guest(s) shall be required to leave the premises of Lake Travis Cozy
Cove and the full amount of rent will be forfeited if at anytime there
is more than the reserved number of guests in the cottages or on the
property. Loss of rent and eviction will occur in the event of:
inside smoking, pets, loud music/noise, large parties, unacceptable
behavior, any illegal activity or more than specified vehicles.
I/We agree to indemnify and hold
harmless the owners of the cottages, Lake Travis Cozy Cove and their
agents from any accidents, injury or liability suffered on or about
the cottages or premises. Lake Travis Cozy Cove is not responsible for
damages or loss of personal property, money, jewelry or valuables of
any kind, etc. Use of waterfront property and swimming in the lake
shall be at guest(s) own risk. Lake Travis Cozy Cove (the owners) of
the cottages are not responsible for damage to any watercraft (boats
and/or jet skis) or their contents. I/We will inform the owners
immediately of any unsafe or hazardous condition or needed repairs in
or about the cottage or premises. No refunds or discounts will be
given for A/C, Heating, Appliance(s), Water, and /or Sewer failures.
Needed repairs will be made as soon as possible.
**To secure your reservation we
must receive your payment in full**