Reservation Policies
Lake Travis Cozy Cove
115
Vicinity Trail
Spicewood, Texas 78669
(512) 699-0002
email: laketraviscozycove@gmail.com
www.laketraviscozycove.com
This document sets forth the
policies for reservations with Lake Travis Cozy Cove. At the
time of making a reservation guests acknowledge that they are aware of
the policies of Lake Travis Cozy Cove and agree to adhere to said
policies.
Payment
Options:
Please call Lake Travis Cozy Cove @ (512) 699-0002 to make reservations.
Cash, check, money order, travelers checks, cashier's check
accepted. Personal checks are accepted two weeks in advance. Less
than two weeks, a money order, cashier's check or traveler's check
accepted and should be sent overnight. If you pay by cash, check,
money order, travelers check, cashier's check a security deposit of one
night's rent is required.
Payment is
due in full upon making the reservation. Reservations must be made
by phone.
CANCELLATION POLICY:
Lake Travis Cozy Cove is a small bed and breakfast. We
do not overbook so our cancellation policies are stricter than at
larger hotels. No refunds for cancellations. If
the cottage can be rented again, we will refund your rent minus a $50
service charge. Cottages reservations can be rescheduled.
Rescheduling is determined by cottage availability.
If you are a no show or if you leave early, you will also be charged
the full amount of your reservation. All cancellations must
be made by phone (person to person). No voice mail or E-mails or
faxes will be accepted for cancellations.
Owners of
Lake Travis Cozy Cove can call and re-schedule guest reservations if
needed in the event lake closures or rising lake levels. Re-scheduled
reservations will be made according to availability.
GUEST POLICIES:
No cigarettes butts,
trash or debris left in cottages or on grounds.
No Smoking (Outside
Only).
No Pets.
No more than specified number of guests allowed for each cottage (see
cottages) on property at anytime.
No Visitors of Guests.
No Loud Music or Parties.
No illegal activity in cottages or on premises.
No more than specified number of vehicles parked at cottages. Park in
designated areas only.
No cars/vehicles allowed on beach or lawn area. Park in
designated parking areas only.
No barbecue grills on deck. Grill in safe open area.
No cigarettes, paper towels or other paper in toilet. Use toilet
paper only.
To avoid stopping up the toilet do not use large amounts of toilet
paper-we are on a septic.
No open windows or doors when running A/C's in cottages. This will
avoid A/C's from freezing up.
No burning of candles.
Guest(s)
are responsible for any losses or damages caused by misuse, abuse or
theft to Lake Travis Cozy Cove property. Property includes
cottages, boats, grounds, furniture and linens. Guest(s) will be
responsible for the full amount of damage repairs or value of the
item(s) that are lost or stolen, and this amount will be deducted
from the deposit.
*Please do not access Lake Travis
Cozy Cove boat rentals or boat accessories unless authorized.
**If all the
above policies are not followed additional charges will be incurred at
check out.**
CHECK-IN
Time is 3:00-10:00 PM. There shall
be a charge of $25 per hour for late check-in after 10:00
PM.
CHECK-OUT
Time is 12:00 noon. There shall be a charge of $25
per hour after the 12:00 noon check out time
Please be kind
and treat the cottages as if it were your own. The cottages and grounds
must be left in the same condition they were upon check-in. Any damages
to the cottages or grounds will be taken out of the security deposit.
If cleaning beyond the “normal” range is required, a
charge of $25.00 per hour shall be charged. If you choose to use the
kitchen for cooking, please be kind and leave it the way you found it.
All appliances must be clean and in good condition and all dishes must
be washed and put away in place. A $25.00 fee shall be charged
for lost or unreturned keys. Lake Travis Cozy Cove owners reserve the
right to enter the cottages to make needed repairs and/or to inspect the
property if owners feel that any of the above
mentioned policies are not adhered to by guest(s).
CHECK-OUT
PROCEDURES:
- Bag all trash and put in outside trash cans.
- Leave kitchen clean (including appliances),
wash dishes and put back in place.
-
Remove any
food from refrigerator/freezer
- Place any moved furniture/furnishings back to
their original place
- Leave key in cottage where you found it
- Leave TV remote control in place where you
found it
- Turn off lights, coffee maker and A/C’s
Guest(s) shall
be required to leave the premises of Lake Travis Cozy Cove and the full
amount of rent will be forfeited if at anytime there is more than the
reserved number of guests in the cottages or on the property.
Loss of rent and eviction will occur in the event of: inside smoking,
pets, loud music/noise, large parties, unacceptable behavior, any
illegal activity or more than specified vehicles.
I/We agree to
indemnify and hold harmless the owners of the cottages, Lake Travis
Cozy Cove and their agents from any accidents, injury or liability
suffered on or about the cottages or premises. Lake Travis Cozy Cove is
not responsible for damages or loss of personal property, money,
jewelry or valuables of any kind, etc. Use of waterfront property and
swimming in the lake shall be at guest(s) own risk. Lake Travis Cozy
Cove (the owners) of the cottages are not responsible for damage to any
watercraft (boats and/or jet skis) or their contents. I/We will inform
the owners immediately of any unsafe or hazardous condition or needed
repairs in or about the cottage or premises. No refunds or discounts
will be given for A/C, Heating, Appliance(s), Water, and /or Sewer
failures. Needed repairs will be made as soon as possible.
**To secure your reservation we must
receive your payment in full**